I. Types of Accounts
II. Information Collection
III. How We Use Your Information
IV. Aggregate And De-Identified Information
V. Links To Other Websites
VI. Information Security
VII. Data Retention
VIII. How We Will Contact You
IX. Accessing, Correcting, Or Deleting Your Information
XI. Children's Information
XIII. How To Contact Us
Thank you for using I Know It. I Know It strives to address and comply with privacy best practices and regulations, including as laid out under the Family Educational Rights and Privacy Act (FERPA), Children's Online Privacy Protection Act (COPPA), New York State 2-d Education Law, and California Consumer Privacy Act (CCPA), if and where they apply, along with any and all applicable law. In that spirit, I Know It does not sell any information it collects and I Know It encourages and/or requires all parties it interacts with to use best practices or follow applicable regulations. If you have any questions about I Know It's privacy practices, please contact us at firstname.lastname@example.org.
By accessing the Services and providing your personal Information (as described in Section II, below), you acknowledge that you have read and understand this Policy and consent to the Information collection and handling practices set forth in this Policy.
I Know It offers an interactive math platform for elementary students as part of the Services. The Services may be used by schools and related entities, organizations, and administrators that sign up to use the Services, including teachers who access the Services on the school's behalf (each a "School") or by parents. We currently offer the following types of accounts on our Services: School District Accounts (which are only for educational institutions), Teacher Accounts, and Family Accounts.
School District Accounts are accounts for an entire school or school district. A school district account will have School Administrator Accounts, who work in conjunction with the I Know It team to set up these accounts before setting up specific accounts to meet the needs of the school or school district.
Individual classroom teachers set up and administer Teacher Accounts and assign the usernames and passwords to students within the Teacher's classroom, by creating Family Accounts for students and their parents or guardians to use. Each of these accounts will have a separate username and password, and each student and his or her parent(s)/guardian(s) will use the same username and password.
A Family Account is an account for a parent or guardian to administer for their child or children. Parent(s) or/guardian(s) set up and administer the accounts when not under the umbrella of a Teacher Account. The parent or guardian and student then share the same username and password.
Through the course of providing the Services to a School through a School/District or Teacher Account, we may have access to Student Data that is provided by the School, by the parent or guardian, or by the student. Student Data means personally identifiable information as that term is defined by the Family Educational Rights and Privacy Act (20 U.S.C. § 1232g) and its implementing regulations (34 CFR Part 99). We have access to Student Data only as requested by the School. The type of Student Data we collect will depend on how the School uses the Services. In some instances, the Schools may allow students to log into the Services. In that instance, the School provides each student with login credentials and confirms that it has obtained appropriate parental consents, as needed, before the student is permitted to access the Services. We consider Student Data to be confidential and do not use such data for any purpose other than to provide the services on the School's behalf. Our collection, use, and disclosure of Student Data is governed by our Terms of Service, the Children's Online Privacy Protection Act (COPPA), and applicable state laws which relate to the collection of Student Data. If you are a student or parent, please contact your School if you have questions about the School's use of technology service providers like I Know It.
We may collect the following types of information about you which are described in more detail below: (A) information you provide to us, (B) information we may automatically collect, and (C) information we may receive from third parties. All of the information listed in (A)-(C) above, is detailed below, and hereinafter referred to as "Information." Please note that you do not need to tell us who you are or offer any personal Information in order to view our Services. The Information we collect and the purposes for which we use it will depend to some extent on the specific Services you use, the type of account you have, and how you interact with I Know It. Some of the Information we collect may constitute "personal information" under applicable data privacy laws.
In using our Services, you may provide us with Information in a variety of ways, including, without limitation the following:
Our Services may automatically collect certain Information about you. We use this Information to help us design our Services to better suit our users' needs. This Information may include:
We collect the above Information directly and through the use of third parties. We collect this Information by using certain technologies, such as cookies, web beacons, and other technologies. Third-party service providers, advertisers, and/or partners may also view, edit, or set their own cookies or place web beacons. The use of these technologies by such third parties is subject to their own privacy policies and is not covered by this Policy, except as required by law.
1.b. Web Beacons. Website pages may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages and for other related statistics (for example, recording the popularity of certain content and verifying system and server integrity). We also use these technical methods to analyze traffic patterns, such as the frequency with which our users visit various parts of the Services. These technical methods may involve the transmission of Information either directly to us or to a third party authorized by us to collect Information on our behalf. Our Services use retargeting pixels from Google, Facebook and other ad networks. We also use web beacons in HTML emails that we send to determine whether the recipients have opened those emails and/or clicked on links in those emails.
1.c. Mobile Device Identifiers. Certain mobile service providers uniquely identify mobile devices and we, our partners or our third-party service providers with whom we contract may receive such device information if you access the website through a mobile device. Additionally, some mobile service providers operate systems that pinpoint the physical location of devices that use their services. Depending on the provider, we or our third-party service providers may receive this Information.
1.d. Embedded Scripts. An embedded script is programming code designed to collect Information about your use of the website included in our Services, such as the links you click on. The code is temporarily downloaded to your computer from our web server or a third-party provider, is active only while you are connected to the website and is deactivated or deleted once you leave the website.
1.f. Notice Concerning Do Not Track. Do Not Track ("DNT") is a privacy preference that users can set in certain web browsers. We are committed to providing you with meaningful choices about the Information collected on our website for online advertising and analytics purposes, and that is why we provide the variety of opt-out mechanisms listed above. However, we do not currently recognize or respond to browser-initiated DNT signals.
We may collect additional Information about you from third-party websites, social media platforms, such as, but not limited, to Facebook, Twitter, Instagram, and Pinterest ("Social Media Platforms") in accordance with your privacy settings on those platforms, and/or sources providing publicly-available information (e.g., from the U.S. postal service) to help us provide services to you, help prevent fraud, and for marketing and advertising purposes.
Information we may access about you, with your consent, may include, but is not limited to, your basic Social Media Platform information, your location data, your list of contacts, friends or followers and certain information about your activities on the Social Media Platform. Please keep in mind that when you provide Information to us on a third-party website, the Information you provide may be separately collected by the third-party website or the Social Media Platform.
We use and process your Information for things that may include, but are not limited to, the following:
We may share your Information as set forth in this Policy in the following circumstances:
Except as provided in this Policy, we will not sell, trade, or disclose your Information we have collected without your consent.
We may aggregate and/or de-identify any Information collected through the Services so that such Information can no longer be linked to you or your device ("Aggregate/De-Identified Information"). We may use Aggregate/De-Identified Information for any purpose, including without limitation for research and marketing purposes, and may also share such data with any third parties, including advertisers, promotional partners, and sponsors, in our discretion.
This Policy only applies to Information collected by our Services. We are not responsible for the privacy and security practices of those other websites or Social Media Platforms or the Information they may collect (which may include IP address). You should contact such third parties directly to determine their respective privacy policies. Links to any other websites or content do not constitute or imply an endorsement or recommendation by us of the linked website, Social Media Platform, and/or content.
We use commercially reasonable measures to provide our Services. We are committed to maintaining the security and confidentiality of student Information, including, but not limited to, any Student Data, which we receive through School/District or Teacher Accounts. Some of the precautions we take include (a) limiting employee access to student Information to only those employees with a need to such access to fulfill their job responsibilities; (b) conducting background checks on our employees and, specifically, upon all employees that may have access to Student Data; (c) requiring employees to sign confidentiality agreements upon hiring; (d) conducting regular employee privacy and data security training and education; and (e) protecting Information with commercially reasonable technical, contractual, administrative, and physical security safeguards.
Please be aware, however, that no information system can be guaranteed to be 100% secure, so we cannot guarantee the absolute security of your Information. Moreover, we are not responsible for the security of Information you transmit to the Services over networks that we do not control, including the internet and wireless networks. We do not guarantee that your Information will not be misused by third parties. We are not responsible for the circumvention of any privacy settings or security features. You agree that we will not have any liability for misuse, access, acquisition, deletion, or disclosure of your Information.
If you have reason to believe that your interaction with us is not secure, please contact us as described in the Contact Us section below. If you believe that your Information has been accessed or acquired by an unauthorized person, you shall promptly Contact Us so that necessary measures can quickly be taken.
We will retain your personal Information for as long as needed to provide you Services, and no longer than 24 months after the expiration of your account. We may also retain and use your Information in order to comply with our legal obligations, resolve disputes, prevent abuse, and enforce our agreements. We do our best to keep your personal Information accurate and up to date, to the extent that you provide us with the Information that we need to do that. In addition, if a School administrator, teacher, or parent desire to delete Information from their account, they must provide their username and indicate exactly which Information they desire to have deleted to us via email or facsimile. I Know It will verify this Information with the School administrator, teacher, or parent prior to deletion.
Student data is not retained any longer than necessary and/or is deleted 24 months after the expiration of your account.
If you wish to cancel your account or request that we no longer use your Information to provide you Services, or delete your Information, please contact us at email@example.com. In accordance with our routine record keeping, we may delete certain records that contain Information you have submitted to us. We are under no obligation to store such Information indefinitely and disclaim any liability arising out of, or related to, the destruction of such Information.
You agree that we, our affiliates, and/or third-party service providers with whom we collaborate and contract, may communicate with you regarding our Services via electronic messages, including email, for example, send you information relating to our products and Services that we think may be of interest to you, communicate with you about contests, sweepstakes, offers, promotions, sales, specials, upcoming events, and other news about products and services provided by or through us through permissible targeted advertisements offered by us, our parent companies, our subsidiaries, and our affiliates.. See Your Choices, below, for how you can update the way we contact you.
A. Email. By using our Services, you agree that we may contact you by email as set forth herein. If you do not want to receive marketing and promotional emails from us, you may click on the "unsubscribe" link in the email to unsubscribe and opt-out of future marketing email communications or How to Contact Us.
B. Phone Calls and/or Facsimile. By using our Services, you agree that we may contact you by telephone and/or by facsimile at the number provided by you.
C. Mail. By using our Service, you agree that we may contact you by mail such as receiving our Welcome Packet of information when you sign up for services or products.
D. Opting Out of Direct Marketing. To exercise choices regarding the marketing information you receive, you may also review the following links:
In accordance with applicable data privacy laws, if any, and subject to certain exceptions and limitations set forth therein, we will process requests from you to know, delete and access your Information, following proper authentication and verification. To the extent a state law provides users with additional data subject rights, those rights too may be honored by the Company following proper authentication and verification.
You may submit a verifiable consumer request to us through the webform provided below or contact us at:
Write us: T.P.W., Inc. dba I Know It
2 Main Street, Tonawanda, New York 14150
Our Services are targeted to individuals located in the United States. Please note that in providing Services to you, your Information will be transferred to and processed within the United States. Moreover, I Know It may subcontract the processing of your data to, or otherwise share your data with, other members within the TPW family of affiliate companies, trusted service providers, and trusted business partners located in countries other than your country of residence, in accordance with applicable law. Such third parties may be engaged in, among other things, the provision of Services to you, the processing of transactions and/or the provision of support services. By providing us with your Information, you acknowledge any such transfer, storage or use.
Protecting the privacy of young children is especially important. We take special care to protect the privacy of users who are children under the age of 13. For that reason, we do not knowingly collect, use, or disclose Information from children under the age of thirteen (13) or as otherwise defined by local law without prior parental consent, except as permitted by the Children's Online Privacy Protection Act (hereinafter "COPPA") or other applicable law.
In the event we wish to collect Information from a child, we will first seek a parent or guardian's consent. With regard to School-based activities, COPPA allows teachers and School administrators to act in the stead of parents to provide consent for the collection of personal Information from children. Where a School is using our Services, we rely on the School to provide appropriate notice to parents of the School's use of third-party service providers such as I Know It, and for the School to provide consent, if necessary, and authorization for us to collect children's Information as permitted by COPPA.
Accounts on the Services may only be created by Schools and families. We do not permit children under the age of thirteen (13) to create an account. We may collect a persistent identifier (e.g., an IP address or cookie) from a child while the child is using the Services.
Some of our Services, such as educational quizzes and educational games, may seek Information necessary for a child to participate, including a parent's email address to communicate with the parent (as required by applicable law). We use and disclose children's Information only in accordance with this Policy. The Services do not enable a child to make his or her Information publicly available.
A parent or legal guardian can at any time review, request deletion of, or withdraw their consent to our further collection or use of Information collected from their child by contacting us at firstname.lastname@example.org. Please note that we may request proof of identity and relationship to the child before doing so.
I Know It is the operator of the Services. If you have any comments or questions on policies related to children's data or about our commitment to protecting your and your children's privacy, please contact us at email@example.com or by mail or telephone at the address below.
For privacy related questions or requests, to register a complaint, or if you want more information, please contact us at:
T.P.W., Inc. dba I Know It
2 Main Street, Tonawanda, New York 14150
Email Address: firstname.lastname@example.org
Telephone number: 716-260-1242
Fax number: 716-260-2516
If you have an I Know It account, you may also update your account information under "My Account."
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